Welcome to TutTravel.ca, We collect personal information from our customers in the regular course of doing business. This brochure answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

Personal Information

Personal information is information about an identifiable individual. It could include a person's name, address, telephone number, age, health and financial information. Any information about an identifiable individual is that person's personal information.

How Do We Collect Personal Information?

We collect your personal information directly from you when you purchase our products through our website or by telephone, letter, facsimile and email. We need to request information to identify that you are the customer inquiring about your own booking or a purchase of any of our products and services. We may also collect information when we ask you to complete surveys, contact or feedback forms.

What Personal Information Do You Collect About Me?

We collect the following information about you:

Name, Address, Postal Code, Phone Number, Email Address, Date of Birth/Age, Gender, Payment card number, Payment card expiry date, Product/service preferences, Customer satisfaction info, Opinions about products and services.

We are required by law to obtain your consent to the collection of this sensitive information by agreeing to the terms of sale.

When you visit our web site, we also collect:

  • Information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location.
  • What pages you visit on our site and what links you click on.

How Do You Use This Information?

The main reasons we collect personal information from you are:

  • Application forms
  • Our computer software asks for it
  • Complaints
  • Contests/Surveys
  • Customer service
  • Marketing

To complete a Sale or Transaction

If it's a necessary part of any of these transactions, we may disclose your information to another company to verify credit or personal information to validate its origin. We also pass on your name and address to a courier company to complete a delivery of any documents.

Use Of Personal Information For Secondary Reasons

We also may use your personal information for other, secondary reasons to complete a Sale/Transaction, Marketing and Customer Satisfaction. Also Product/service preferences, Opinions about products and services, Interests and hobbies, Customer service, Contests/Surveys, Interests and hobbies.

Is My Information Shared With Third Party Suppliers Or Agents?

As required by law we disclose your information to various regulatory bodies and law enforcement officials and agencies to protect against fraud, identity theft and for travel related security and requirements. Our organization shares no personal information with any third or other parties for any other purpose.

Security Of Information

We use security safeguards to protect all personal information you have submitted to us under the law. We safeguard all customer transactions online, electronic files and communications. We are fully protected with a secure server under https protocol with SSL (Secure Socket Layer) encryption technology. SSL technology is available on most shopping Web browsers and provides a high level of security through an SSL secure connection.We protect you against unauthorized persons getting access to information for copying, modifying or destroying it. We abide by all Federal laws of information by protecting it from loss or theft, and take safety measures to ensure your information is kept confidential.

Partner & Affiliate Sites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes To Our Privacy Policies

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.


If you have any concerns about material which appears on our site, please contact us through the online form.

Thank you for choosing TUT TRAVEL.